Privacy Policy for Users in Pakistan
This Privacy Policy explains how personal information connected with an account, payments and website use is handled. Mostbet processes account data for registration, identity verification, transactions, security and support.
Personal Information Collected
Users must provide accurate information and protect their login credentials. Access to real-money services remains limited to people aged 18 and older.
Mostbet receives information through registration, account use, payments, verification and support requests. Technical information also comes from website and app activity.
The main categories include:
- identification details such as name, date of birth and identity document data;
- contact information such as phone number, email address and residential details;
- account information including login and profile settings;
- payment information connected with deposits and withdrawals;
- betting and casino account activity;
- KYC documents such as CNIC, passport or proof of address;
- technical information such as IP address, browser and device type;
- support messages and records connected with account requests.
Only information connected with account operation, security, legal requirements and service functions should form part of data processing.
Use of Personal Data
Account information supports registration, payment processing and identity checks. Mostbet also uses relevant data to protect accounts and detect suspicious activity.
Personal information can serve the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration | Identity and contact details |
| KYC checks | Identity documents and proof of address |
| Deposits and withdrawals | Payment and transaction information |
| Account security | Login, device and technical data |
| Gambling records | Betting and casino account activity |
| Support | Contact details and communication history |
| Legal compliance | Identity, payment and account records |
KYC verification forms part of the withdrawal process. The service can request CNIC or another accepted identity document, proof of address and confirmation of the payment method.
Account information also helps support staff investigate payment, login and verification issues.
Cookies and Technical Data
Cookies support login sessions, account preferences and website functions. Technical records also help identify suspicious access and technical errors.
Some cookies remain necessary for core account functions. Other cookies can support analytics or preferences.
Users can control browser cookies through device or browser settings. Disabling required cookies can affect login sessions or account functions.
The mobile app can also collect technical information connected with the device, operating system and account session.
Data Sharing and Security
Mostbet can share relevant information with services involved in payments, verification, security and legal compliance. Data sharing should remain limited to information required for the specific task.
Possible recipients include:
- payment processors handling deposits and withdrawals;
- identity verification services supporting KYC checks;
- fraud and account security services;
- technical providers supporting website or app functions;
- regulatory or legal authorities with a valid request.
Account holders should use unique passwords and keep login details private. Two-factor authentication adds another security layer. Biometric login gives supported mobile devices another protected access method.
Users should contact support after unexpected account access or an unrecognized transaction.
User Data Rights
Users can request information connected with their personal data and account records. Some information must remain available under legal, payment or compliance requirements.
Privacy requests can relate to:
- access to stored personal information;
- correction of inaccurate account details;
- deletion requests under applicable retention requirements;
- restrictions on certain data processing;
- withdrawal of marketing preferences;
- questions about account or verification records.
Identity confirmation can form part of a privacy request. This step protects account information from disclosure to another person.
Privacy preferences do not remove records that remain necessary for financial, KYC, security or regulatory purposes.
Minors and Privacy Support
Real-money services remain limited to users aged 18 and older. Mostbet uses age and identity checks during account verification.
Adults who share a device with minors should protect saved passwords and payment details. Access to the account should remain restricted to the registered user.
Questions about privacy, stored information or account security can go to the available support channels. The source lists live chat, email, phone and Telegram among the support options.
Support operates 24 hours a day. Users should provide only the account information needed to identify the request and should never send a password in a support message.